Your hospitality workforce shouldn’t be complicated or expensive. Yet, most restaurants, bars, and hotels struggle with upskilling hospitality staff, which impacts staff performance, guest experience, and profitability.
That’s where PocketTrainer comes in—your all-in-one hospitality training platform. Our hospitality-focused LMS, along with complementary services such as custom training content development and outsourced training management, help businesses onboard and upskill hospitality staff, ensuring teams are compliant, motivated, and have all the tools to succeed.
Better-trained teams. Smoother operations. Stronger profits.
Book a demo60%
Of restaurants fail within
the first year
80%
Of restaurants fail within
4 years
4.5years
Is the average lifespan of
a restaurant
“ We believe the Hospitality industry deserves a better future, where great job is delivered with a genuine smile. Our services centre around solving everyday pain points, providing people with the necessary tools to succeed in their careers. ”
Working in hospitality is tough, and while it was a dream for me, it is a challenging business to be in. Employees do long and irregular working hours, the job is physical and often mentally draining. Expectations and pressure from higher management, colleagues and guests to perform at all times are real. The industry suffers from one of the highest staff turnovers among all industries, and it is one of the very few industries that let unskilled workforce enter the workplace. 9 out of 10 managers started in entry-level positions, so when they “make it”, reality kicks in; they have no experience in running operations or even training employees. They often lack the basic administrative and computer skills that are required to do their job efficiently well.
No wonder that about 60% of restaurants fail within the first year. 80% within 4 years, while the average lifespan of a restaurant is around 4 to 5 years. The industry deserves more, and the people who work in it definitely deserve more. PocketTrainer is here to lead that change.
Book a demo
PocketTrainer’s purpose-built hospitality e-learning training platform serves only restaurants, bars, and hotels. Our mobile-first e-learning platform focuses on digital training for hospitality staff that makes the new-age workforce engaged and onboarding simple and relevant.
Learn moreNeed quick digital training solutions for hospitality staff? Choose from a wide selection of hospitality training courses covering restaurant compliance courses, service, food safety, and management topics. Like everything else on our hospitality e-learning platform, it's fully customisable to fit your brand’s needs.
Learn moreNeed tailored training materials for upskilling hospitality staff? Don’t have time to update SOPs, employee handbooks, or compliance manuals? We can handle training content development, job descriptions, KPIs, and checklists. All branded, ready to use, and yours forever. We work closely with your team to make sure every piece of content reflects your brand, service style, and operational standards.
Learn moreNo in-house training manager or L&D team? Task management for your hospitality team is a struggle? We’ve got you covered. Our expert L&D specialists, content creators, and designers handle everything from compliance training to workforce management support. With our retainer-based service, you’ll have continuous training support—without the massive overhead cost.
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Increased Revenue
Increased Revenue = (+5% of Yearly Revenue)
PocketTrainer is designed to optimize staff performance and sales, leading to more profitable organisation. While Gallup research shows a potential 18% sales increase from highly engaged staff, and other studies suggest a 10-25% revenue boost from thorough training, by default this calculator conservatively estimates a 5% revenue increase.
This reflects PocketTrainer's role in elevating sales through improved menu knowledge, fewer order mistakes, and enhanced table turnover, without overestimating the tool's impact.
$250,000
Increase: 5%
Turnover Savings
Turnover Savings = (Number of Employees x your inputted Turnover Rate) x Turnover cost (20% of Average Annual Salary)
Turnover costs include recruitment expenses, selection processes, training time and materials, lost productivity during the learning phase of new hires, administrative tasks, the negative impact on team morale, and potential sales loss due to understaffing or diminished service levels.
While the global average turnover cost is 30-50% of an annual salary, this calculator uses a moderate estimate of 20% by default.
$120,000
Saving: 20%
Management's Time Savings
Management Time Savings = Number of Managers x Number of Manager hours (48) saved per year
Managers can avoid hours spent on creating presentations and managing paperwork by centralising and digitising task management, internal communication and training activities. Enabling live updates from mobile devices reduces the need for extended hours in the office, putting managers back right where they belong: on the floor, looking after guests and staff.
Savings are quantified based on the assumption that managers save 1 hour per week (48 hours per year after deducting holidays).
480 hours
Yearly: 48hrs
Trees Saved
Trees Saved = Number of Employees x Turnover x 90% less printing x 0.05 Tree
PocketTrainer subscription fees can be recovered only from eliminating what you currently print for employees: training materials, F&B bibles, checklists, SOPs, briefing sheets, rotas, event briefs, holiday forms, job descriptions etc. But, we approach this saving from a different perspective: sustainability.
Over two million trees are felled every day for global paper consumption. It is estimated that a standard pine tree, with 45ft of usable trunk and a diameter of eight inches, will produce around 10,000 sheets of paper. To consider this another way, printing 500 pieces of paper per employee a year will take one tree out for every 20 new employees you hire.
This calculator uses a 90% decrease in employee-related paper printing, based on 500 pieces of paper per employee a year, which is a very modest calculation.
0.9
Total Savings
We simplify, centralise and digitalise your internal communication. Let it be storing and sharing SOPs, videos or quizzes, organise your training or checklists, we’ve got you covered. A wide range of modules are at your disposal to help your teams work efficiently.